Privacy Policy

We collect information you provide directly — such as name, contact details, company information and correspondence — when you enquire about membership, register an account, or interact with our services.

We also collect technical information automatically when you visit the platform, including IP address, device and browser data, pages viewed, and referring URLs, via cookies and similar technologies (see our Cookie Policy).

To evaluate membership applications, deliver member services, operate the marketplaces, process subscriptions, respond to enquiries, and improve the platform.

To comply with legal, regulatory and fraud-prevention obligations, and to enforce our terms.

We process personal data on the basis of contract performance, legitimate interests, consent (where required), and legal obligation. You may withdraw consent for marketing communications at any time.

We do not sell personal information. We share data only with vetted service providers (hosting, payment processing, analytics, communications) under written data-processing agreements, with regulators where legally required, and within the Premlux group of companies.

Where data is transferred outside your jurisdiction, we rely on appropriate safeguards including Standard Contractual Clauses (EU/UK), adequacy decisions, and equivalent mechanisms recognised under applicable law.

Subject to applicable law, you have the right to access, rectify, erase, restrict or object to processing of your personal data, and to data portability. EU/UK residents may lodge a complaint with their supervisory authority. California residents have rights under the CCPA/CPRA including the right to know, delete and opt-out of sale/sharing of personal information (Premlux does not sell personal information).

We retain personal data only as long as needed for the purposes set out above and for legal compliance. We apply industry-standard administrative, technical and organisational measures to safeguard personal information.